Legal
Privacy policy
This policy explains what information we collect when you call us or use this website, how we use it, and the choices you have.
Miami service office on SW 117th Ave · We answer 24/7
- Answered 24/7
- Call-only service
Updated October 2026
Information you give us by phone
When you call, we ask for your name, phone number, service address, a description of the problem and, for businesses, billing and access details. We use this to schedule and perform the service, send the right technician, and follow up on the work.
We do not use website forms. We only collect service details through phone calls and in-person visits.
Information collected by this website
Like most websites, our hosting provider records standard technical information such as your IP address, browser type and the pages requested, for security and to keep the site running. The site does not ask you to create an account.
The map on our pages loads from Google only if you click to view it, and Google's own privacy policy then applies to that map.
How we share information
We do not sell your personal information. We share it only as needed to provide service: with a technician assigned to your job, with a trusted local provider if your call is forwarded when we are fully booked, with payment processors, or when required by law.
How long we keep it
We keep service records for as long as they are useful for warranty, maintenance and legal or tax purposes, and then delete or anonymize them.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call (645) 230-5505 and we will take care of it.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
